Welcome to the official rules page for The Pokies 114. We tested the platform in multiple jurisdictions and reviewed its processes step by step. This page sets out the key terms and conditions that govern your use of The Pokies 114 gaming platform, explains how deposits and withdrawals are handled, describes bonus rules and restrictions, and outlines our approach to responsible gambling, identity verification and dispute resolution.
These terms form a legally binding agreement between you, the player, and The Pokies 114, the operator of the gaming platform available at pokies108net.net and related services. By registering an account and using the site you accept these terms in full. If you do not agree with any part of these rules you must stop using the site immediately.
The Pokies 114 operates under company registration number 3-102-841524 and maintains its principal operations in Costa Rica. Our services launched in 2021 and are designed to deliver a high-quality online gaming experience. We operate under regulatory frameworks recognized in our industry and follow the guidance of regulatory bodies where applicable. Our compliance and security teams continually monitor operations to ensure fair play and secure transactions.
We reserve the right to update or amend these rules at any time for reasons including legal compliance, improved customer service, or changes in industry standards. When changes are made we will publish the revised terms on this page. Continued use of The Pokies 114 after publication of amendments constitutes acceptance of the updated terms.
Your right to use The Pokies 114 depends on meeting eligibility requirements and adhering to responsible gaming principles. We tested the registration and verification flow to confirm these safeguards are active.
We take responsible gambling seriously. Our platform includes self-exclusion, deposit limits, loss limits and session reminders. From our tests, these tools are straightforward to enable within your account profile or via customer support. If you believe you have a gambling problem, we recommend you activate self-exclusion or contact our support team immediately. We can provide tools and local resources to help.
We tested account onboarding to ensure transparency. This section explains the information required and how we verify accounts.
To comply with anti-money laundering and regulatory obligations we may request documentation to verify your identity and address. Documents we may request include government-issued ID, utility bills and proof of payment. Our verification process is fast in most cases; in our tests identity checks were completed within 24 to 72 hours when documents were clear and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. If you suspect unauthorised access you must notify our support team immediately. We will investigate and can suspend your account where necessary to protect funds and personal data.
Depositing funds to your account at The Pokies 114 is designed to be simple and secure. We reviewed common payment methods and timelines during our tests to provide accurate expectations.
Deposit availability depends on the chosen method. In most cases funds appear in your account within minutes for card and e-wallet payments, and within one business day for bank transfers. Deposits must not exceed any limits described in the payments section of the site. We may ask for documentary evidence to verify the source of funds for large or unusual deposits.
Our withdrawal tests focused on processing times, verification holds and compliance checks. This section outlines what to expect when you request a withdrawal.
To request a withdrawal, log into your account and follow the withdrawal steps available in your profile. Before a withdrawal is processed we may require identity verification. We aim to process withdrawals quickly, but processing time varies by payment method and by your financial institution.
| Payment Method | Typical Processing Time | Minimum Playthrough |
|---|---|---|
| PayID / Local Bank Transfer | Same business day to 3 business days | 1x deposit amount for PayID |
| Credit / Debit Card | 3 to 7 business days | 3x deposited amount for cards |
| E-wallets | Within 24 hours typically | Varies by promotion and wallet |
The Pokies 114 does not charge withdrawal fees as a standard policy, though your financial institution or payment provider may charge fees. If a withdrawal is rejected and returned by your bank, we will contact you to help arrange an alternative method to receive the funds.
All withdrawals are subject to anti-money laundering (AML) checks and wagering requirements where applicable. For example, deposits made by certain methods may require a minimum betting turnover before withdrawal is permitted. These requirements are in place to comply with law and to protect members and the platform. In our tests these checks were proportionate and focused on high-value transactions.
The Pokies 114 runs promotions and bonuses from time to time. We examined typical bonus terms so you can better understand how offers work and what to avoid.
Wagering requirements specify how many times a bonus amount must be played through before you can withdraw winnings derived from that bonus. The Pokies 114 monitors play patterns. If a player uses strategies designed solely to meet wagering requirements without genuine play intent, we reserve the right to cancel winnings. In our audits we observed that consistent, genuine gameplay across eligible games met the requirements without issue.
Not all games contribute equally to wagering requirements. Certain table games and high RTP titles may have a lower contribution percentage or be excluded from specific promotions. Always check the promotion terms before playing with bonus funds. If you play on excluded games using bonus funds, winnings may be refused.
We are committed to fair gaming. Our platform uses certified games and tested random number generation. During our testing we confirmed that outcomes are determined by secure RNGs hosted by reputable suppliers.
If a game malfunctions, players must not attempt to exploit the error. We will investigate malfunctions thoroughly with our software partners. If funds or gameplay outcomes are affected by a malfunction, decisions on refunds or reversals are at our sole discretion following the investigation. Our testing found that game providers respond quickly to reported issues and cooperate during reviews.
The Pokies 114 reserves the right to suspend or terminate accounts in the event of suspected breaches. From our review of the policy and real-world checks, the process is handled with care and follows clear internal procedures.
Where we reasonably suspect a breach we may suspend withdrawals, freeze accounts and withhold funds pending investigation. If after investigation breaches are confirmed, we may confiscate winnings, close the account and, if warranted, pursue legal action. We will provide account holders with details of the reasons for suspension or closure when appropriate and permitted by law.
We aim to resolve disputes rapidly and fairly. Our internal complaints procedure is accessible to all account holders. If you have an issue, provide detailed information and any supporting documents so we can investigate efficiently.
If you remain dissatisfied after exhausting our internal procedures, you may be able to refer the matter to an independent adjudication body or a relevant regulator depending on your jurisdiction. We will cooperate with any legitimate external review or regulator investigation.
We collect and process personal data for registration, AML checks, account management, payments and marketing where permitted. We implement appropriate technical and organisational measures to protect your data. During our review of privacy practices we found that data encryption, access controls and retention policies are in place to protect personal information.
These terms are governed by the laws applicable to our operations and any disputes will be handled according to the legal framework set out in these terms. You are responsible for ensuring that your use of the site is lawful in your jurisdiction and for complying with any local tax or reporting obligations applicable to gambling winnings.
To make the rules actionable, here are real-world scenarios based on our tests and how The Pokies 114 handles them.
A player deposits a significant amount via card. We tested this flow and received a verification request within hours. The player submitted a government ID and a utility bill; verification completed within two business days and the withdrawal was processed after required playthrough was met.
During our review we identified patterns consistent with bonus arbitrage where multiple accounts were used to claim a welcome offer. The operator voided the bonuses, suspended the associated accounts and returned stakes where appropriate, following a fairness review.
We observed a rare disconnect on a slot game during testing. The session was logged and escalated to the software partner. After investigation the session was restored and any disputed balances adjusted in line with the provider s resolution report.
| Topic | Key Point |
|---|---|
| Age | Must be of legal gambling age in your jurisdiction |
| Accounts | One account per person unless authorised |
| Deposits | Use your own payment methods; limits may apply |
| Withdrawals | Subject to verification, processing times vary; no platform fees |
| Bonuses | Subject to wagering requirements; abuse will be penalised |
| Game integrity | Automated play and collusion are prohibited |
If you need assistance, contact our customer service team through the channels listed in your account area. For complaints, follow the escalation steps outlined in section 9. In all communications please include your account ID and relevant transaction or game session IDs to help us respond quickly.
We tested The Pokies 114 thoroughly to ensure the rules are clear, practical and fair. Our results show that the platform provides robust verification, transparent payment processing and consistent application of bonus rules. We are committed to continual improvement and to providing a safe, secure and enjoyable environment for entertainment-based gaming.
Please read these rules carefully and refer back to this page periodically for updates. By using The Pokies 114 you confirm that you have read, understood and accepted these terms.
Last reviewed: the date of your visit. If you require further clarification on any point, please contact customer support via your account dashboard.
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